/Q&A/
Nut Butter Grinder
  • Q
    11. How is the capacity of the hopper?
    A
    NBM-100 3.0 kg
    NBM-200 3.5 kg
    NBM-300 1.5 kg
    NBM-400 1.0 kg
  • Q
    12. What’s the difference between NBM-100, NBM-200, NBM-300 & NBM-400?
    A
    Model # HP/RPM Material Weight/Hopper capacity Remarks
    NBM-100 1.25/1800 Steel coating 30kgs/3kgs Business use
    NBM-200 1.50/1800 Stainless Steel 32kgs/3.5kgs Business use+hopper flow stopper
      NBM-300    1.00/1600 Stainless Steel 26kgs/1.5kgs Home/Business use
    NBM-400 0.25/150 Steel coating 14kgs/1kg Home use
  • Q
    13. Will the motor be overheated?
    A
    It is normal that the motor exerting heat during operating. However, the auto-protective device will be started up in case of overheating.
  • Q
    14. Is the motor noisy?
    A
    There will be some soft noise since the grinder is driven by the motor instead of the belt.
  • Q
    15. How long is the warranty?
    A
    Warranty: Any defect due to manufacturing, can be repair free within one year from shipment date.

    Non-warranty: Any defect that excluding the factors mentioned in the warranty term, such as improper use or external damage (wrong voltage, manmade error or natural disaster) are charged for the repairing or replacement service.

    ​Normally, warranty for 1 year, but any defect overdue can be fixed with reasonable charge. The parts are endurable and such circumstance is rarely happens.
  • Q
    16. How to do for the troubleshooting?
    A
    SOP of troubleshooting detection:
    Check whether if the black button on the back of machine pop-up or lose, please also check if the voltage is stable or overcurrent:

    The black button pops up: 
    1.    It is recommended that switch off the power or unplug the power.
    2.    Remove the rotate grinding disc.
    3.    Push in the small black button and turn on the power to let the remaining material in the funnel exit.
    4.    Check the grinding disc to see the condition and determine whether need to be replaced or not.
    5.    Look the rotating grinding disc and lid.
    6.    Try grinding to determine whether is it normal.
  • Q
    17. Can the grinding fineness be adjusted?
    A

    Yes, we will attach 3 different thicknesses washer rings that can regulate four types of smoothness. So, you can get the crunchy or fine nuts butter depends on your or customers' demand.
  • Q
    18. Is it easy to wash?
    A
    Yes, just need to remove the front lid, the rotating disc and the hopper. It is suggested that using only water and wash them with a brush. The disassembly and cleaning process can be completed within 5 minutes. Remember not to disassemble the stainless steel shaft, just clean it with a damp cloth.

    ※The mill-stone grinder must be cleaned with hard detergent and spends over 40-50 minutes for cleaning.
  • Q
    19. After grinding nuts, how to clean the machine if I would like to grind another type of nuts?
    A
    Just follow the normally cleaning process. It takes about 5 minutes.

    Or you just need to clean the front lid if you or your customer can accept there is some butter mixing, as the nuts flavors are quite similar too.
  • Q
    20. What is the difference between Feli grinder and market sells?
    A
    Typical sesame paste is grinded by mill stone grinder. The grinding process of mill stone grinder is running in high temperature around 90 degrees Celsius, which the nutrition will be loss and it also changes the flavor and quality of sesame paste. Moreover, the sand powder will be leaked out during the grinding work and mixed into the sesame paste.

    Our grinder are multifunction machine, which are able to grind dozens kind of paste/butter, grinds with low temperature, fast grinding speed, easy to disassembly and cleaning and do not need to add water or oil(with nuts after roasted or steamed beans). The advantages of our grinders are replace traditional, monopoly market, no competitors, irrespective of industries, high profit of pastes, quick funds return and large extensibility of products.